Privacy Policy

At BlueBasic Pty Ltd (“BlueBasic”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website [https://www.bluebasic.com.au] (“Website”) and purchasing our products, you consent to the practices described in this Privacy Policy.

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1. What Personal Information We Collect

We may collect the following types of personal information:

• Identity information – your name, business name, and ABN (if applicable)

• Contact information – email address, phone number, billing/shipping address

• Payment information – credit/debit card details (processed securely via third-party payment gateways; we do not store payment information)

• Account information – login credentials if you create an account

• Order history – products purchased, delivery details

• Website usage – IP address, browser type, pages visited, and other analytics via cookies or third-party tools (e.g. Google Analytics)

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2. How We Collect Your Information

We collect your personal information through:

• Online forms and checkout processes

• Account registration

• Email or phone correspondence

• Analytics tools and cookies on our Website

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3. Why We Collect Your Information

We collect, hold, and use your personal information to:

• Process and fulfill your orders

• Communicate order updates or service-related information

• Provide customer support

• Improve our products and website experience

• Send promotional offers (only with your consent)

• Comply with legal obligations

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4. Disclosure of Personal Information

We may disclose your personal information to:

• Payment processors and financial institutions

• Courier and logistics partners

• IT service providers, web hosts, and analytics tools

• Legal or regulatory authorities, where required by law

We do not sell or rent your personal information to third parties.

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5. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. This includes:

• Secure server environments

• SSL encryption for online transactions

• Restricting access to personal information

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6. Access and Correction

You may request access to your personal information or ask us to correct any inaccuracies by contacting us at:

Email: privacy@bluebasic.com.au
Phone: [Insert phone number]
Mail: BlueBasic Pty Ltd, [Insert business address]

We will respond to your request in accordance with the APPs and may require verification of identity.

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7. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and collect usage data. You can disable cookies via your browser settings, but this may affect site functionality.

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8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website. We encourage you to review it regularly.

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10. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact:

Privacy Officer – BlueBasic Pty Ltd
Email: privacy@bluebasic.com.au

We will respond promptly and work to resolve any concerns in accordance with applicable laws.